General conditions

The text

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The seller

You can find Excitron in Belgium, 2330 Merksplas, Ploegstraat 25.

Company number : 0767.291.774

Email : info@excitron.be

Tel : +3214632362

Intellectual assets

The contents of this website, including brands, logos, drawings, data, product and company names, texts, images and suchlike are protected by intellectual rights and belong to Excitron or rightful claimant third parties.

Prices

The published rates for the products and services are in euro, including VAT, plus shipping, they are valid on the day when they are offered on our website, all prices are per piece unless otherwise indicated. Excitron can not be held to price indications that evident are incorrect, for example due to manifest input and typesetting or printing errors.

Responsibility

The items that we sell are described and pictured on our website as accurately as possible. In the event of an error still occur on our website, then we can not be held responsible for this fact.

The colors on the photos can be slightly different from the actual colors.

Excitron accepts no liability for any damages resulting from the use of the products, software, programs, schedules, or data sheets that are offered on our website.

Privacy and personal data

All personal information will only be used for the handling of the order and will never be made available to third parties, unless these are involved in processing your order. See also page about privacy.

Applicable law and competent court

All rights, obligations, offers, orders and agreements to which these conditions apply, as well as to those conditions, is exclusively governed by Belgian law, all disputes between parties will be submitted to the competent court, the Court of Turnhout have exclusive competence.

Ownership

Excitron remains full owner of a sold article until such time as the purchase price, including shipping, is fully met.

Miscellaneous

By ordering, you be over the age of 18 years and to be responsible about your purchase. All parties accept the electronic proof within the framework of their relationships (e-mail, back-ups, etc.). If one article of these terms and conditions is declared invalid, this invalidity will not affect the validity of the other articles.

The right of renunciation 

As a consumer you have the right to inform us that you are cancelling the purchase (legal provisions concerning distance selling, included in the law of 6 april 2010), without penalty and without giving any reason within 14 calendar days from the day following delivery. If you want to use this right, you need the return the goods at your own risk and expense to Excitron, Ploegstraat 25, 2330  Merksplas, Belgium, in the original and unopened packaging.

Complaints and Exchange/return of purchased items

If an item is damaged upon arrival, we will give you the opportunity to return the article within fourteen working days after reception of your order. You must always inform us of this in writing (via email to info@excitron.be) on. The article must be within fourteen working days to be returned in the original and unopened packaging and postage prepaid, along with the packing slip and a cover letter. Not notified or insufficiently prepaid returns will not be credited!

Items that are returned to us under the conditions as described above, within fourteen working days reimbursed by us. Shipping costs, by us or by you, are non-refundable, so you will receive the purchase price minus the amount of the shipping costs. If it concerns an article that was wrongly supplied by Excitron, then we the cost for shipping is on us.

We reserve the right to refuse returns at the suspicion that the articles already have been used or damaged by fault other than Excitron or the supplier of the article.

All goods are tested and guaranteed 100% working on departure at Excitron. Most electronics components are sensitive to overvoltage or polarity reversal of the powersupply. Therefore, we cannot exchange goods that are already used.

We check our articles before we send this and allow for proper packaging, the customer undertakes to check the order upon delivery. Never accept packaging that clearly are damaged during transport and check your shipment immediately upon receipt! We check every shipment before it goes out the door. If you still find damaged goods by you ordered items, we ask you to inform us immediately, if possible we’ll ask by emailing us a photo of the damaged item. Never dispose the packaging before¬† you’ve checked that your shipment is in good condition and never send a package back before you have send us an email!

If you have a question or complaint, please send us an email (info@excitron.be). Every complaint will be seriously treats and we try together to a mutually acceptable solution.